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New to the role of Account (or Client) Management? Want to learn specific tactics to help you be a better client manager? You’ve come to the right place. Account Management (a tactical guide to success) is the podcast for what happens after the sale. We offer sound advice for Account Management professionals who want to sharpen their skills and grow in the role. We focus on real-world advice and tactics for success.
Episodes
Sunday Jan 10, 2021
Sunday Jan 10, 2021
In this episode, we review the seven techniques to deal with negative situations with clients. Includes suggestions for how to deal with issues where you cannot say yes to a request and also how to deal with negative situations with your internal organization.
Also, we discuss the definition of 'homunculus'.
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