Account Management (a tactical guide to success)

Creating Connections and Seeking to Understand

September 21, 2020

Fred and John review concepts from ""A Dragon Walks Into a Meeting" Chapter 2.  In this episode, we review how to create connections from a tactical perspective including:

  • Learning about the client as a task
  • The first five minutes
  • How to interact with senior executives
  • Business etiquette

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